Webinar - Supplier Collaboration And Vendor Scorecards For Retail And Distribution Industry 

This Supply Chain Digest webinar/discussion shows the dramatic difference between Supplier Performance Management in the retail and distribution industry versus the manufacturing sector [watch: "The What, Why and How of Vendor Scorecards"]. Fill-rate, on-time delivery and PO/ASN accuracy dominate conversations in the retail sector.  The “maturity model,” even at the highest level of maturity, has no mention of collaboration as a key metric.

Contrast this to the manufacturing sector, where quality, cost and delivery alone describe the scorecard for only the most transactional suppliers. For more strategic suppliers, these metrics are only the start of the performance discussion.

In the QCLDM process [Quality-Cost-Logistics-Development-Management] that CGN subscribes to, the development and management segments are where the real value of the relationship is revealed. Being first-to-market with the latest supplier technology [development] helps put distance between manufacturers and their competitors. Likewise, having aligned corporate goals, having key suppliers who are willing to invest in one’s business, and having suppliers with sound financial and leadership strength [management], assures that a stable, strong supply base is “pulling on the rope” in the same direction, helping one achieve corporate strategies with significantly reduced resource expenditure and effort.

When dealing with key suppliers, especially in the manufacturing sector, getting bogged down arguing delivery data during the SPM process prevents companies from getting the greatest value from their relationships and achieving truly great performance.

View the webinar online at the Supply Chain Television Channel. For more information on improving your relationship with key suppliers, visit CGN's Institute for Supplier Collaboration.

-Jim Tarabori, Director, Institute for Supplier Collaboration